Mental Health Days at MAF with AmeriCares | Crisis Series

Crisis Series: This series provides an overview of the various types of crises that exist and how an individual may physiologically, emotionally, and socially respond to a crisis. The training thoroughly reviews various crisis intervention practices and implementation; it also examines the most vulnerable populations and assesses when an individual should seek further medical and mental health support in a post-crisis situation. 

The second portion of the series helps clinic staff understand the ways a patient, provider, and healthcare system may contribute to escalated workplace situations, and teaches how to manage escalated situations in the workforce. The training identifies certain behaviors from patients that may be challenging for clinic staff to manage, identifies provider and system-related issues that may impact challenging situations, and reviews a categorical approach to the type of distressed patients an individual may encounter.